Privacy Policy
Personal Data collected for the following purposes and using the following services:
Access to third-party accounts
Stripe account access
Personal Data: various types of Data as specified in the privacy policy of the service
Analytics
Google Analytics, Hotjar Form Analysis & Conversion Funnels, Alexa Metrics, Analytics collected directly, Display Advertising extension for Google Analytics, Facebook Ads conversion tracking, Google Ads conversion tracking and Wordpress Stats
Personal Data: Cookies and Usage Data
Backup saving and management
Backup on Google Drive and Backup on Dropbox
Personal Data: various types of Data as specified in the privacy policy of the service
Contacting the User
Contact form
Personal Data: company name, email address, first name, last name, phone number and website
Mailing list or newsletter
Personal Data: company name, Cookies, email address, first name, last name and website
Phone contact
Personal Data: phone number
Content commenting
Comment system managed directly
Personal Data: Cookies, email address, first name, last name, phone number, username and website
Facebook Comments
Personal Data: Cookies and Usage Data
Disqus
Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service
Data transfer outside the EU
Data transfer abroad based on consent, Data transfer abroad based on standard contractual clauses, Data transfer to countries that guarantee European standards and Other legal basis for Data transfer abroad
Personal Data: various types of Data
Displaying content from external platforms
Google Fonts, Adobe Edge Web Fonts and Typekit
Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service
Google Maps widget and YouTube video widget
Personal Data: Cookies and Usage Data
Handling payments
PayPal
Personal Data: various types of Data as specified in the privacy policy of the service
Heat mapping and session recording
Hotjar Heat Maps & Recordings
Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service
Hosting and backend infrastructure
Personal Data: Data communicated while using the service
Infrastructure monitoring
Pingdom and StatusCake
Personal Data: Cookies and Usage Data
Interaction with external social networks and platforms
Facebook Like button and social widgets
Personal Data: Cookies and Usage Data
Interaction with live chat platforms
Tawk.to Widget
Personal Data: Cookies, Data communicated while using the service and Usage Data
Managing contacts and sending messages
ZOHO Campaigns
Personal Data: email address
MailChimp
Personal Data: company name, country, email address, first name and last name
Managing landing and invitation pages
Unbounce
Personal Data: Cookies, email address and Usage Data
Managing support and contact requests
ZOHO CRM Email
Personal Data: various types of Data as specified in the privacy policy of the service
Remarketing and behavioral targeting
Remarketing through Google Analytics for Display Advertising, Perfect Audience and AdWords Remarketing
Personal Data: Cookies and Usage Data
SPAM protection
Google reCAPTCHA
Personal Data: Cookies and Usage Data
Tag Management
Google Tag Manager
Personal Data: Cookies and Usage Data
Traffic optimization and distribution
Cloudflare
Personal Data: Cookies and various types of Data as specified in the privacy policy of the service
User database management
ZOHO CRM
Personal Data: email address and various types of Data as specified in the privacy policy of the service
Further information about Personal Data
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by www.freesupport.io depends on the payment system used.
Contact email: [email protected]