We provide free support for your servers

FreeSupport.io is world's first tech company to offer 100% free services for your servers and websites.
Our robust team of web engineers will sort out all your server troubles absolutely free of charge.

Server Optimization

Improves your server performance by eliminating bottlenecks arising from server-end. Includes optimization of databases, webserver, file system and key server processes.

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Initial Server Configuration

Get a ready-to-go server with complex configuration, deployment of necessary licenses, server hardening and control panels including cPanel / WHM.

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Website Optimization

Enhance the performance of your website by 10x through image, script and page optimization. Slower images and poorly structured scripts are 100% optimized.

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Website Migration

Get seamless cPanel to cPanel website migration from one hosting provider to another. We make this exhaustive process incredibility fast, seamless and simple.

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Wordpress Management

Complete wordpress management solution which covers everything from website maintenance and periodic backups to housekeeping tasks and plugin updates.

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Malware Removal

Advanced malware scanning, reporting and removal services that keep redirects, trojans, shell scripts, malicious code and backdoors completely out of your website.

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Hack Recovery

Total hack recovery after identification and isolation of the affected files. We ensure complete restoration of files through backups and cleaning website code.

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Get Started Now Our Story

We are with you on every step of your online journey

Our services ensure that you have a smooth sailing at every point of your online business. Our experts will take care of you from the very first step of setting up your server and keep your website problem free and ‘super secure’ throughout.

Server Optimization

Server Optimization

Server optimization is one of the key factors in ensuring speed, reliability and uptime of your server - be it VPS, Cloud, Dedicated or Cluster. Often times, bottlenecks are arising from server-end which are ignored unless you’ve got a trained server administrator monitoring the server. This is where we come in. From optimizing database connections and reviewing server processes to fixing file system integrity issues and apache recompilation, we make sure your server is well optimized so you can move forward with website optimization.

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Initial Server Configuration

Initial Server Configuration

Initial Server Configuration is one of the most complex tasks in digital ecosystem due to sheer amount of technical work involved, taking care of necessary licenses and running the correct scripts. A lot of these tasks have to be performed step-by-step in orderly fashion while taking care of server hardening & security, configuring the OS Kernel, installing necessary server platform like LAMP followed by management panels that run on top like WHM / cPanel. Our robust support engineers are highly experienced in deploying hundreds of servers daily, so rest assured we’ll get you up and running like clockwork.

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Website Optimization

Website Optimization

You might not think of it much but the page loading speed determines whether a visitor will stay on your website or look for other similar websites. Content such as images and gifs can make your pages load slower which reduces the traffic to your website. We will optimize each and everything on your website to load it at lightening bolt speed, enabling you to capture more business.

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Website Migration

Website Migration

Our seasoned server engineers provide seamless website migration with zero downtime because we know the value of being online all the time. Website migration has never been this easy before. Often times, it’s a complex process involving compressing the files from host server, taking backup of databases and then transferring the compressed files to target server including database restoration and website configuration. We make this process completely hassle-free for you.

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Wordpress Management

Wordpress Management

Our all-in-one Wordpress solution provides you a worry-free experience for your Wordpress based website. We bundle this with periodic maintenance reports, backup services and thorough analytics. Along the way, we will keep the plugins updated which enhances your website security and counters a lot of newly discovered vulnerabilities. So in a nutshell, we take care of your wordpress site allowing you to focus on what you do best - produce great content. The collaboration will not only organize your business, it will make it productive.

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Malware Removal

Malware Removal

Malware Scanning is a comprehensive service which covers everything from scanning your website in detail to identify hidden malware and backdoors. Our highly experienced technical team is fully equipped to clean your websites from redirects, trojans, shell scripts, backdoors and malicious code very accurately. Our libraries are consistently updated with latest malware definitions from the entire web which keeps us one step ahead of hackers. We keep a close eye on the search engines and blacklists to monitor your website.

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Hack Recovery

Hack Recovery

Website defacement and hacking incidents have caught pace in 2018. The real challenge is to recognize that you’ve been hacked because some of complex hacks disguise themselves and barely hamper the website’s functionality. The next step is to identify the files that have been compromised by the hack attempt. Once this is done, an important key step is to restore the files to their original form. It’s not just complex, it takes a lot of time to completely restore the affected files and remove the malicious code.

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Frequently Asked Questions

Our Frequently Answered Questions (FAQs) cover most of your recurring queries specially regarding our business model, the quality and responsiveness of our support, the scope of our services and most importantly our paid tier which allows you to get premium services.

How is it feasible to provide 100% free support? We have a talented team of engineers that work round the clock providing free support. How do we generate revenue? That’s easy. Some of you require exclusive services which go beyond our free support tier, that powers rest of the engine!
What’s included in free support? Tons of stuff you can’t find anywhere on the web. In each services FAQ, we’ve highlighted in detail the scope of free services. For instance you will know which scripts we would be able to install in 3rd party scripts installation or how long does the website migration take or what improvements you can see in website optimization.
How fast do you provide support? Our livechat is available 24x7x365. Our average response time on live chat is less than 5 minutes and our average resolution time is less than 4 hours. This time benchmark is better compared to average response and resolution times of paid support websites thereby offering you A-grade services free of cost.
Do you offer any paid addons in addition to free support? Absolutely. Some businesses require 100% attention and demand more features, more resources and special technologies. We have fixed pricing and request-a-quote feature for them.

The biggest thing I’ve learnt since starting my business is that sometimes you can’t do everything yourself, it’s ok to ask for help - Aidan Farnsworth

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