Total Hack Recovery

We will get your website restored to its former glory. Full restoration is a complex process but it’s your best chance to get back in order.

On-demand Hack Recovery & Protection

For websites undergoing a defacement, exhibiting out of the ordinary functionality or running scripts, we have a special sauce. We’ll boil out the exploits and get your website completely restored & patched up.

Exploit Identification
The first key step in hack recovery process is correctly identifying the root cause of the hack and finding exact files affected by the hack.
Expert Analysis
Our experts perform a comprehensive analysis of the situation and send out a situation report highlighting the key steps for restoration.
Enhanced Recovery
Recovery is always the final expectation. We’ll do our level best to get the website restored and generally we have a high success rate.
Optional Patchup
If you want, our teams will perform server hardening and deploy WAF as an additional service to prevent similar situations from occuring again.
Full Report
We’ll send out a detailed report with our expert analysis at the end of the entire process which will give you an overview of what went wrong and what was done to fix the situation.
24/7 Free Technical Support
You can contact us at any time of the day and we will start working on your problems instantly. We are always there for you.

Get Started

Need help recovering your hacked site? We're here 24x7 for you. Click the button below to get started for free.

Get Started for FREE

“We were completely shocked to see a foreign flag on our website with black background and a poem written in white. We knew we were hacked and we had no backups! FreeSupport.io went out of their way to get our website restored and we’ll always recommend them to anyone!” - Mason Davidson, Owner, National Electronics.

Frequently Asked Questions

Our Frequently Answered Questions (FAQs) cover most of your recurring queries specially regarding our business model, the quality and responsiveness of our support, the scope of our services and most importantly our paid tier which allows you to get premium services.

How do I know if my website is hacked? Do you notice anything out of the ordinary on your website? Sometimes, the signs are not very evident so you need to look closely. Did anything upload by its own accord? Sometimes, hackers place unsolicited ads on your website divisions to generate revenue or sometimes they add a script which redirects your website traffic to another website or sometimes a popup starts opening on your website. In most cases though, the hack is very evident and the hacker places his hack screen on your website.
What is included in the free plan? Our free plan covers detailed scanning of your hosting and identify the hack. That solves half of your problem and enable you to be a step further in taking corrective action. Our advanced plans do rest of the work for you and completely restore your website from backups or by cleaning existing code.
My site is blacklisted on search engines, can you help me? That’s the key part of our service - we continuously monitor the search engines and blacklists database to let you any sanctions against your website. Once the corrective actions have been taken and a review report has been sent using our advanced plan, your website will be back in action again.
Can I remove hack myself when identified? Absolutely! But beware, complex scripts have a way of replicating themselves if not correctly removed. The backdoors, rootkits and trojans usually need to be isolated first or else you would risk infecting your own machine as well.

Didn't find what you were looking for?

Email us at [email protected] and our customer care staff will guide you in a 1-on-1 session.

Request a Quote