Why do I need Server Optimization? Like your personal vehicle needs regular maintenance like periodic oil checks, tire rotations and multi-point inspections, servers need regular maintenance too. An unoptimized server will result in frequent crashes, high resource usage, critical system failures, security intrusions and a myriad of other issues resulting in loss of your valuable time and money. By conducting a full server optimization, you’re not only getting better performance but also better reliability out of your existing server.

Can I speed up my websites without optimizing my server? A well optimized server is the stepping stone for website optimization. Server speeds are the first bottleneck that websites have to face. Even if you optimize a website and make it work to its maximum efficiency, it cannot load as fast as it should with a well optimized server. Therefore, you should always prioritize server optimization.

How long will it take for the optimization to complete? Our free server optimization are not conducted on priority basis. Although our team starts working on your optimization at the earliest, it takes our team 3 working days to complete a server optimization. If you need your server to be optimized at priority basis, please request a quote.

What if I want to hire your specialized team to continuously optimize my server? You can request a quote to get our team of experts working for your server optimization and maintenance on periodic basis. You’ll get priority on server optimization, access to live back-end support and a number of additional features.

Why do I need Initial Server Configuration? Whenever you purchase a server and have it colocated in a Datacenter, the responsibility of deploying initial software, scripts and performing necessary configuration is on you. Same goes when you’re purchasing an unmanaged server from a hosting provider or setting up an office-based server. The server is practically useless for you unless you get everything ready. It’s like a buying a brand new air conditioner but you don’t have it installed.

What do you do differently when doing initial server configuration than others? First of all, we’re doing the initial server configuration for free. As per our decades of industry experience, this is first service in the world that does that. While we’ve seen providers offering this as a complimentary service when you are purchasing a managed server from them (with a hefty fee!), they still don’t offer you everything on the plate. Often times, even when you’re willing to pay, they would refuse to do custom software configuration on the server.

How is your model completely free and sustainable? Just like freemium gaming services which offer it’s services completely free, we work practically on the same model. We only get to charge when you require priority support, custom configurations which are resource extensive or want a month-to-month service contract.

What if I want to hire your specialized team to configure custom software on the server? You can request a quote to get our team of experts working for configuring a custom application on your server. In our experience, these are software which require a very high level of software know-how and require a specific set of expertise. You’ll get priority custom software configuration, access to live back-end support and a number of additional features.

What is the time required for the optimization process? Our team tries to deliver the service at the earliest, typically 3 working days. Please provide the required details at the time of submission of order. Once we have confirmed the required information, our team will start working on the website optimization process.

What information is required for optimization? We need your website address and your website hosting control panel login details. We may need to ask your website front-end admin panel access as well. Please refer to this page if server optimization is required.

How can I make sure my website has been optimized? A number of websites online can determine the respective statistics. You can use any of these tools to check your website speed. They also offer the facility to test speeds from multiple locations around the globe. To make sure that your website speed has improved, please do a speedtest before placing your order and then do a comparison test once the process has finished, though we’ll provide you with necessary before-vs-after reports. Our recommended websites for this purpose are: Gtmetrix, Pingdom and WebPageTest.

Will my website remain offline during the optimization process? No, the status of your website will not be disturbed. The whole process is behind-the-scenes while your website is online and working normally.

What is meant by manual transfer? Manual Transfer is the term given to the migration process between non-cPanel webhosts. This makes the migration process a bit complex as some unconventional elements are needed to be moved during the transfer process.

How many times can I get FREE website migration? We offer a one migration per website. Any subsequent migration for the same website will cost you our usual fee.

What information do you need to complete the website migration? We will your relevant log-in details in order to complete the migration process. These details include:
• You website address.
• Website hosting control panel login details.
• FTP address and login details.
• MYSQL phpMyAdmin access and login details.
• WordPress admin login details.

What files and services are included in website migration? We migrate the following during the migration files:
• HTML and image files
• Media files
• Scripts and applications
• MySQL databases.
• Email and settings